Hello dearest readers! If you’re reading this, it’s quite possible you’ve noticed my blog has fallen off of my regular weekly schedule. Suffice to say, a new transit rider has come into my life and things have been a bit crazy. In the meantime, posts may be a little scattered, but I’d like to think things will return to their regular weekly on Tuesdays order in the next few months! Thanks!


Something I’ve talked a fair bit about is that the experience you get using public transit as your primary way of getting around (at least for substantial distances) is something that is 1) valuable if you are an advocate for public transit (or really even just interested in it), and 2) different than the experience you would get if you only use it “when it’s easy”.

A GO train arriving at Milliken station.

Of course, we all have to draw the line at some point, but I think far too many people are barely willing to put up with public transport that’s any slower than driving their private vehicle directly to their destination (where they will need to park it in many cases, something Google does not factor into the travel time calculation). This is a problem because transit (that isn’t actual-non-tram rapid transit) is going to struggle to pull that off!

Of course, once you start driving everywhere, you completely lose the plot of the public transport rider experience — most people will stop even looking at the public transport options Google is suggesting (which is a problem because as I have discussed before, PT is sometimes fast, but this relies on you knowing when to go!), much less actually trying to complete various trips.

People who don’t use public transit regularly ultimately do often end up having skewed views on what’s important. The best example of this I can think of is extra sports game services — to be clear, these are great, but this priority for the “I only ride transit to avoid traffic around the game” folks is clearly not going to lie above basic service for most of the riding public.

I think there’s also something to be said for being willing to accept some inconvenience. Now, I know saying this probably has some people rolling their eyes, but it really is true that car culture has a weird way of normalizing terrible inconvenience as long as it’s in service of driving (having to take your car to get maintenance done several times a year at high cost, oil changes, cleaning your car); I just think that like a lot of things with driving, the pain is highly concentrated, so you grin and bear it and then forget for a few months, while less-than-ideal transit hits you every day (like, say …traffic!).

A big element of the issue is of course also that good transit service and ridership are chicken-and-egg: if there is not a lot of ridership, it’s always going to be harder to convince the powers that be that you need more funding and resources. But of course, if you don’t have good service it’s hard to attract many people. Obviously I am a big and longtime advocate for lowering the threshold for which we invest in improving and expanding service, but it certainly cannot hurt to also help try to kick start the cycle on the other side — using even substandard transit, and encouraging your friends and family to do so as well. Even when transit is a bit less convenient than driving, you still get a lot of the benefits: you’re helping the climate, you’re saving money, you’re walking to and from stops, and you’re doing a small part to help ridership numbers. Of course, also being on the bus or train is often a prerequisite for being a thorn in the side of your elected representatives, whom you can and should regularly contact with notes regarding issues you see on the service (beyond the need for more of it). Even if your representatives can’t get service improved tomorrow, fixing a bus shelter or telling the transit agency to focus cleaning in different areas has a real improvement that benefits more than just you.

Ultimately, it’s just really important to vote with your feet. In life, a lot of people want things, but if you want to actually have those things, you have to take action. Better public transit is unlikely to happen on accident and each citizen has a lot of power to push things in the right direction.

And speaking of that, transit riders should also probably think about walking and cycling.

Some bike lanes in Toronto.

Cliche as it is, I think it’s really important to support active transport if you support public transit. That’s not just because like transit, walking and cycling are good for the planet and your wallet (even better than transit!), but also because even if you live on top of a metro station, you still need to walk to the platform. Transit journeys always have some component of walking at their beginning and end, and sometimes some in the middle as well, so public transit riders are also almost always walkers. It’s that simple — making walking better makes the experience of actually using public transit better as well.

Cycling is much the same. I think a good way of looking at it is as a walking accelerator (personally I cycle about four times faster than I walk) and so its useful in all the same places. Better yet, if public transit is down for maintenance or because of some incident, a bike can offer you a pretty compelling fallback and sometimes even an alternative for a lot of trip (which, yes, is probably a sign that we need faster transit).

The point of bringing this all up is that I encounter a lot of people who say they like transit, or want better transit, and then get in an Uber to get home from something that they could easily take transit from. The experience for me is like having a friend tell you they want to get into shape, but it’s so hard — as they are knocking back a milkshake. As transit supporters, we need to constantly work to use the systems we want to see improved and that we want others to use, as well as actively encouraging others to do the same. It’s not always easy, but few worthwhile things are.

31 responses to “If you like transit, you need to use it.”

  1. And you can drink as much wine as you want!

  2. Hear that, NJB fanboys? Selfishly running away to Amsterdam because you’re a rich sociopath helps no one. Same goes for the “I don’t care because it doesn’t affect me, so I won’t bother to help!” crowd. Selfish people are the worst.

    1. Jonathan Douglas Avatar
      Jonathan Douglas

      I am so mixed about NJB. He makes a lot of very valid points, and shows that alternatives do exist. But I agree that he often rubs it in to point out all the flaws while not being willing to help with actual solutions. His “I’m never going back” approach is also degrading for those who stay and work very hard to make change. Without being too political, it’s not as though extremist politics aren’t a significant concern in NL, so you know what they say about those who throw stones in glass houses…

      1. I am Dutch and live in Portugal now. When in Atlanta I used the MARTA. Met amazing people that way. I think what NJB mostly does is show what he discovered to be possible. The issue in the US is mostly people believing things to be inferior or not to be possible. He really does an amazing job about making you jealous, and that’s all he sets out to do. He does give some pointers, but Reece is right here, it demands a shift in mindset first and foremost. I think Strong Towns is a great partner here, because their research is pretty damning: how the US does things hurts them where they care the most, in the pocket. I think good approaches are gaining ground, but only because NJB hugely increased the amount of people that want change.

    2. I get that, but at the same time, if I lived in a place that functionally did not feel like my city feels, I would be a little snobby about it too. It’s exhausting to see what could be but live in a place that’s 50 years away from it (especially when you’ve already experienced something better). I want to run away sometimes too.

      1. f*ck car cult(ure) Avatar
        f*ck car cult(ure)

        Impatient people are also not helpful at all. NJB fanboys love to complain about North America (as if the whole continent is the same…) supposedly being decades behind Europe, but doesn’t anyone care about the future generations who will get to see improvements? Why should we only care about ourselves and not our descendants?

  3. Jonathan Douglas Avatar
    Jonathan Douglas

    There is something to be says about safety concerns as well. People need to feel safe, especially early in the morning and late at night. Recent improvements in San Francisco with better fare gates and an increased security presence have shown a significant drop in incidents, and an improvement in ridership numbers.
    For me personally, over half of my trips on the CTA in Chicago in recent months have had delays due to “security incidents” on the line, and it does make me pause when considering taking transit with my young children. I also just witnessed a bike accident the other day on a section I ride frequently that has “painted” bike lane infrastructure (right near an intersection where they placed a white bike for someone who died several years ago). So if the city isn’t really serious about safe cycling, you’re always going to feel second class on the roads.
    There are clearly larger socioeconomic issues at play here, and I’m so for addressing the root causes rather than the symptoms, but the reality is that unless measures are taken to ensure the trust and safety of riders and cyclists, people will hesitate.

    1. Safety is probably *the* most basic issue that needs to be addressed if its not there.

    2. f*ck car cult(ure) Avatar
      f*ck car cult(ure)

      The real problem is sensationalist news media fear-mongering about crime. You know the mainstream media is extremely biased against transit and in favour of cars.

  4. aichengmandarinschool Avatar
    aichengmandarinschool

    E-Biking is an amazing super power. In the suburbs I can easily bike 30 mins, trips that would take an hour. It’s great for our municipalities to invest in bike infrastructure.

  5. Well said; I especially appreciate the note that cars do involve significant inconvenience, but because they are normalized, folks normalize it. Not owning a car means never going to the gas station or mechanic, and never having surprise bills for transportation. Not owning a thing *is* convenient in many ways. And while there are certainly some times and places where transit is terribly inconvenient, “liking” transit means experiencing that at least sometimes and understanding how to be a better advocate. I see far too often a single-minded focus on ridership efficiency as opposed to basics like stops with no curb cuts or ensuring the bus goes to important places for people with disabilities, even if they are in sprawl.

    1. Agree entirely!

  6. Halifax NS has an estimated 2024 population of 463, 416 people and its public transit consists of 75 bus routes and 2 ferry services. I live by a lake in the Fall River area, on the outskirts of Metro Halifax because it feels like rural Nova Scotia but it’s just a 25 minute drive to downtown.

    I’ve lived in Halifax for over 30 years and it seems to me the unofficial transit motto is “The bus service may not be great, but it’s the best we can do for a small-medium sized city”. A bit over a decade ago, they added a bus stop in Fall River, which turned out to be a mid-point stop for an airport express service and despite it’s name was located over 3km away from the main commercial area, not in Fall River at all.

    Halifax also has the oldest continuously running ferry service in North America – a less than 10 minute ride across the harbour to Dartmouth which began service I believe in 1752. In all that time they have added only one other ferry – a peak hour commuter service which also just crosses the harbour. There is talk of maybe expanding ferry services to the Bedford Basin, which might help the burgeoning communities of Lower Sackville, Bedford and Beaverbank but my guess is that after years of study, it will likely be filed under “too expensive”. Pity, because we have a decent sized harbour that doesn’t freeze and I could imagine bus-fed ferry services would be a great way to pull cars off the roads.

    When I commuted to Halifax to work, I drove 6km from home to and from the “Fall River” bus stop. Somewhat of a walk if you don’t own a car, especially in crappy weather. Now I work from home. Metro transit simply doesn’t work for some parts of the Halifax Regional Municipality (HRM), although it may technically exist on paper. If you live in central Dartmouth or on the Halifax peninsula, transit may be a decent option but there are many parts of the municipality where a car is mandatory.

    I have no plans to ditch the car and with the expense, an ongoing scarcity of charging stations, insurance issues and repair costs, I have no interest in buying an EV. I never considered even applying for a driver’s license when I lived in Toronto and love the transit options in other big cities like Montreal, NYC, Washington DC and especially London, but for me and many others in HRM, (a ridiculously large land ares but with a small population) transit does not feel viable for many journeys I would like to take.

    I wonder Reece if you have any viable transit options for a city with a medium sized population but a large area?

    1. A comprehensive “BRT-lite” network possibly with electric trolleys!

  7. I also consider my transit spending as a vote. I opted for a yearly pass, even though if I paid each fare I might save a bit or just break even. On one hand, I’m voting with my financial commitment. It’s like an automatic monthly donation – they know in advance how much money they are getting and can more easily plan with that. It’s an investment for myself that if I take the longer bus route it is now “free” (already paid for) but if I take a taxi/Uber it’s expensive and not usually worth the time convenience. Sometimes it is, unfortunately – but at least then I’m not taking income away from my transit, and those trips are infrequent.

    1. Thats a great idea, and something I am going to consider doing. Having the pass does absolutely change the calculus for a given trip!

  8. All excellent points. And hearty congrats on the new transit rider in your life!

  9. I would have agreed with you, until I voluntarily arranged my life to be dependant on transit. I got taken in by the advertised* ‘higher-level’ transit 1/2 a block from my new house where I’d given up my car. *(promoted, it would seem, by those transit ‘supporters’ you’ve mentioned who in real life opt for Ubers when it’s convenient)

    I felt confused and disappointed at first when my actual transit experience turned out to be light-years away from the glowing endorsements by all the advocates. That disappointment turned into anger and betrayal once I realized that those advocates rarely (if ever) used that particular mode &/or gave their business to Uber.

    I LOVE using good transit and transportation (a la NJB), and in that case recommend your suggestion here to use and support it wherever possible. However, I’ve now come to believe that bad transit (or, more accurately, intentionally badly designed transit (BDT), or as I view it anti-NJB) is a different beast altogether which should NOT be supported, much less rewarded.

    Every parent or caregiver of a toddler knows that the behaviours you reward grow in strength and frequency, and woe betide the parent who tolerates or ignores, or heaven forbid rewards, bad behaviour. I now view BDT (& its designers and Uber riding supporters) as the public/civic equivalent to toddlers and feel that if we started responding to transit projects and initiatives accordingly we’d all be much better off – and so would public transit.

    Creative thinking exercise: Try reading the following and replacing “your child” with your transit system (or project, or mode) and see if it brings up any new ideas:
    https://www.additudemag.com/how-to-balance-reward-and-consequences-for-bad-behavior/

    I think if we collectively adopted every point in that article from “Don’t ask, tell” onward we’d be in a much better position, and might have a fighting chance of actually building transit people wouldn’t have to be cajoled into using.

  10. @reecemartintransit The width of that bike lane!! 😍

    1. It is a truly lovely one! Not super long but surely will grow with time!

  11. Reece,
    My challenge as a 74 year old who is no longer medically fit to drive is to know what part of my transit system to use and when. I have a middle ear problem so I am not able to ride a bike safely up and down the local hills (My cardiologist wishes I could), but I know my frequent bus services, and which ones aren’t. I also am able to walk, still so I am not in need of Uber or Taxi except in emergency.
    The likelihood of a local rail service near my abode before I turn 100 is less than none, despite the potential for patronage to satisfy the criteria, or business case, due to the predominant age and social choices of the voters.
    Good luck relationship building without a car, it can be a challenge at any age, or type of relationship.

    1. I’ve made so many relationships in Toronto without a car! Good to hear you have some frequent bus services!

  12. This applies not only to transit, but also bike lanes. Nothing is more frustrating than seeing something built and then hearing complaints that it is empty. The claims of emptiness are almost always greatly exaggerated, but they need to be refuted not just with words, but with full trains, buses, and bike lanes.

    When my mixed mode commute (bike + transit) comes up in conversation, so often the first question is “How long does that take?” It’s a relevant question, but it shouldn’t be the only one. We need to shift the conversation to “How pleasant and productive is your commute?”

    1. Couldn’t agree more, and bike lanes are arguably even more at risk!

  13. […] People who value transit should use it regularly, even if it’s a less convenient than driving, because of all the benefits and the importance of voting with your feet, writes Reece Martin. […]

  14. Regular reminder to overhaul google maps, right? I swear, if they factor walking to transit they’ve gotta factor in parking for driving/biking.
    Things seem to be going great in Canada, but if [you know] gets elected on Nov 5, us idiotic transit nerds of oilbrain empire are actually screwed.

    1. f*ck car cult(ure) Avatar
      f*ck car cult(ure)

      You know Google Maps is heavily biased in favour of driving. Notice how many reviews obsess over “parking”!

      Also, Canada is not as perfect as you may think. Ever heard of Doug Ford? And no, we’re not screwed because someone evil won the US presidency. Local governments can still make progress even with a hostile federal government in charge. We did last time Don was president.

  15. […] Reece Martin: If you like transit, you need to use it. […]

  16. I don’t know where this fits, but as well as using transit, do we also not need to be – in our own small way, very small – ambassadors of transit. Which leads me to an issue that I have’t found on your site, but maybe too complex to discuss: fare evasion. I’m a TTC frequent user. Last week I took a couple of routes I haven’t taken in forever, and I was shocked at the level of fare evasion. I spoke briefly to a driver before I got off and he told me “every day, every route.” And they are powerless to do anything about it. On the other route I took, an irate driver eventually engaged in a shouting match with a passenger which got ugly fast. on buses fare enforcement is not practical. Drivers are not permitted to kick anyone off – so I understand – and they must keep going otherwise instead of 2 or 3 angry fare avoiders you have 40 angry customers who just want to get from A to B. So, if we all agree fare evasion is a bad thing, what’s to do? what do other countries do? and sadly the profile of the evader seems to be, predominately, the high school student, though of course there are others. What’s to do?

  17. @reecemartintransit I'm missing these blog posts, but at least you have a good excuse!

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